Susanne Jones, Hearing Instrument Specialist and Customer Support Specialist at HealthyHearing.com, a website that provides information to consumers about hearing loss and hearing aids joins Entrepreneurial Fit Radio to discuss online reviews for small businesses.
David Potack, the Vice President of Sales and Marketing for Unitex Textile Rental Services/Med-Apparel Services joins Enterprise Radio to discuss what it takes to successfully run a family based business and continue to stay on top.
Chandra Gupta, Director of a short-term rental site, WorldEscape.com that is designed for anyone who is tired of costly hotels, extra expenses, high-priced mini-bars and inflexible check-in and check-out times joins Enterprise Radio.
The strategic importance of leveraging your customer service group to really understanding your customer
Lou Altman, CEO and Lead Trainer at Next Level that provides strategic training with the purpose of customer service redemption for those companies that are really serious about providing exceptional customer care joins Enterprise Radio.
Carol Heady, the President & Founder of Learning and Performance Solutions, a consulting practice specializing in customer service training, consulting, and leadership development programs again joins Enterprise Radio to discuss habits of effective coaching.
Lou Altman, the CEO of GlobaFone, the leader in client support in the Mobile Satellite Services industry (MSS) joins Enterprise Radio. Lou is an invited international speaker and advocate for the use of satellite communications to help heroes save lives and, he is a member of the NCC/NCS.
Adam Boalt, Founder and CEO of LiveAnswer – the 24/7 voice of small business that provides a cost-effective, 24/7 business support solution by modernizing the antiquated, expensive call center model with a faster, easier set-up and proof of value joins Enterprise Radio.
Whether you realize it or not, every patient that comes into your office is incredibly important and valuable. But the fact of the matter is that your reputation as a dentist carries a lot of weight.
Scott Linder, CEO and Founder of Dynamic Contact, an industry leader in contact center, call center solutions and customer management joins Enterprise Radio.
Carol Heady, the president of Learning and Performance Solutions, a consulting practice specializing in customer service training, consulting, and leadership development programs joins Enterprise Radio to discuss the importance of internal customer service.