Outsourcing Customer Service
Amit Sood, Chief Technology Officer and Head of Product at Simplr, that provides e-commerce companies with top-notch, U.S.-based customer service that’s scalable and affordable joins eCommerce Radio.
Customer service, word of mouth advertising and relationship marketing
Community Solutions Strategist and Professional Speaker Desley Cowley again joins Enterprise Radio with special guest Lee Cummins to provide tips on customer service, word of mouth advertising and relationship marketing.
Old-School Service Drives Success for Contemporary Menswear Business
Hiten Thakrar, Owner of H+Co a Menswear store located in Sydney Australia that brings the essence of British tailoring to Sydney with quintessential, old school service joins Enterprise Radio.
Avionos, a born-digital consultancy focused on the connected customer
Dan Neiweem, Principal and Co-Founder at Avionos a born-digital consultancy focused on the connected customer and the companies who need to create engaging, constantly evolving connections with them joins Enterprise Radio.
Two Maids & A Mop CEO Shares Secrets to Sweeping Success
Ron Holt, the CEO and founder Two Maids & A Mop, a residential cleaning service with 31 franchise locations and major plans for big growth within 10 years joins Enterprise Radio to discuss his secrets to sweeping success.
Xact Communications with focus on the customer experience
Dale Cooper, President of Xact Communications, a leading provider in business telecommunications joins Enterprise Radio to tell us more about the company and the telecommunications industry.
Insurance Company “Chutzpah” with the Rabbi Lawyer
Michael Rubinstein, the owner of the Law Office of Michael E. Rubinstein, a personal injury practice serving clients throughout Los Angeles and Orange Counties, California again joins Enterprise Radio and the Legal Corner Channel.
Driving Business Growth Through Brand & Customer Experience Focus
Lu Lacourte, CEO and co-founder of Cibo, a cutting-edge brand and customer experience agency that provides creative services to top companies like Salesforce, Tesla, Disney, SF MOMA, Subaru SE Asia, and more joins Enterprise Radio.
Going beyond customer service
Angie Stocklin, the COO and Co-Founder of One Click that is an innovative e-tailer that sells eyewear across the Readers.com, Sunglass Warehouse, and felix + iris brands. joins eCommerce Radio.
Starting on the journey to customer centricity
Peter Strohkorb, the CEO at Peter Strohkorb Consulting International, a business consulting firm with offices in Australia and and in the USA, specialising in boosting sales performance through superior customer centricity joins Enterprise Radio.
SecureCall: Technology to improve call center security, performance and customer satisfaction
Art Coombs, the President and CEO of KomBea Corporation that provides software solution for call center operations allowing them to be more efficient, secure and profitable joins Enterprise Radio.
Five customer service tips that will save customers and business owners thousands!
Julia Taine, Executive Director of Vent2Me, a marketing problem solver and mentor again joins Enterprise Radio. Julia shares customer service tips that will save customers and business owners thousands.
Customer Loyalty Redefined
Freeman Lewin, who is the 24 year old CEO of Gimmee Jimmy’s Cookies, a company that specializes in fresh baked, custom cookies and corporate gift giving programs joins Enterprise Radio. Freeman is also an expert on customer loyalty and customer retention.
Navigating Online Reviews for Small Businesses
Susanne Jones, Hearing Instrument Specialist and Customer Support Specialist at HealthyHearing.com, a website that provides information to consumers about hearing loss and hearing aids joins Entrepreneurial Fit Radio to discuss online reviews for small businesses.
How to leverage customer feedback to grow your eCommerce store
Pierre Larose, Founder of Hippie Pants, which sells handmade Thai pants to North and South American markets joins eCommerce Radio to discuss how to leverage customer feedback to grow your eCommerce store.