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Customer Service

6 Ways to Provide Better Customer Service in 2021

Posted: April 17, 2021 at 11:58 am   /   Blog, Customer Service

Customer service is king. It’s something you need to work on if you want to grow your business. The issue is figuring out how to provide better customer service.

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Proven Customer Service Lessons That Will Make Your Business Successful

Posted: October 28, 2020 at 4:49 pm   /   Authors, Customer Service, Enterprise Radio, EPN News, Health Care Industry

Dr. Timothy Johnston, Founder and Owner of Norge Dental Center, a premier dental office and recipient of numerous customer service awards joins Enterprise Radio.

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How to use CRM to improve the Customer Experience

Posted: September 26, 2020 at 5:29 pm   /   Authors, Customer Service, Enterprise Radio, EPN News

Lars Helgeson, Founder and CEO of Greenrope, the world’s first and only Business Operating System joins Enterprise Radio. Lars is also the author of CRM For Dummies, part of the globally acclaimed “For Dummies” series of books.

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Simplifying Customer Loyalty with Ray Clopton of Wilbur

Posted: March 7, 2020 at 1:33 pm   /   Customer Service, Enterprise Radio, EPN News, Technology

Ray Clopton, President and CEO of Smart Transaction Systems (STS), a leading provider of innovative technology and accessible solutions for small businesses joins Enterprise Radio to discuss customer loyalty.

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Helping people find and receive the best healthcare possible

Posted: February 26, 2020 at 10:35 am   /   Customer Service, Enterprise Radio, EPN News, Health Care Industry

John Connolly, the CEO of Castle Connolly Private Health Partners LLC, a leading concierge medical program provider joins Enterprise Radio.

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Concierge Medicine and the State of Healthcare Today

Posted: February 19, 2020 at 9:08 am   /   Customer Service, Enterprise Radio, EPN News, Health & Fitness, Health Care Industry

Dr. Dean McElwain, President & COO of Castle Connolly Private Health Partners LLC, a leading concierge medical program provider joins Enterprise Radio.

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Benefits of transitioning to a concierge model

Posted: February 14, 2020 at 11:34 am   /   Customer Service, eNewYork, Enterprise Radio, EPN News, Health Care Industry

Dr. Jeffrey H. Graf, M.D., a top-ranked physician and cardiologist providing compassionate, state-of-the-art care for men and women in and around New York City joins Enterprise Radio.

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The importance of prioritizing customer service in the digital age

Posted: July 24, 2019 at 8:17 pm   /   Customer Service, Enterprise Radio, EPN News, Financial

Lindsey Hanson, head of Customer Success at Practifi, a cloud- based business management platform powering growing financial advice firms around the world joins Enterprise Radio.

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Outsourcing Customer Service

Posted: November 8, 2018 at 7:21 pm   /   Customer Service, eCommerce Radio, EPN News, Sales / Marketing

Amit Sood, Chief Technology Officer and Head of Product at Simplr, that provides e-commerce companies with top-notch, U.S.-based customer service that’s scalable and affordable joins eCommerce Radio.

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Customer service, word of mouth advertising and relationship marketing

Posted: August 6, 2017 at 4:09 pm   /   Customer Service, eAustralia, Enterprise Radio, EPN News, Exclusive Interviews, Sales / Marketing

Community Solutions Strategist and Professional Speaker Desley Cowley again joins Enterprise Radio with special guest Lee Cummins to provide tips on customer service, word of mouth advertising and relationship marketing.

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Old-School Service Drives Success for Contemporary Menswear Business

Posted: July 29, 2017 at 11:32 am   /   Customer Service, eAustralia, Enterprise Radio, EPN News, Exclusive Interviews, Retail

Hiten Thakrar, Owner of H+Co a Menswear store located in Sydney Australia that brings the essence of British tailoring to Sydney with quintessential, old school service joins Enterprise Radio.

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Avionos, a born-digital consultancy focused on the connected customer

Posted: January 18, 2017 at 4:07 pm   /   Customer Service, Enterprise Radio, EPN News, Exclusive Interviews, Sales / Marketing

Dan Neiweem, Principal and Co-Founder at Avionos a born-digital consultancy focused on the connected customer and the companies who need to create engaging, constantly evolving connections with them joins Enterprise Radio.

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Two Maids & A Mop CEO Shares Secrets to Sweeping Success

Posted: October 28, 2016 at 8:27 am   /   Customer Service, Enterprise Radio, EPN News, Exclusive Interviews, Franchising

Ron Holt, the CEO and founder Two Maids & A Mop, a residential cleaning service with 31 franchise locations and major plans for big growth within 10 years joins Enterprise Radio to discuss his secrets to sweeping success.

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Xact Communications with focus on the customer experience

Posted: October 18, 2016 at 5:38 pm   /   Customer Service, Enterprise Radio, EPN News, Exclusive Interviews

Dale Cooper, President of Xact Communications, a leading provider in business telecommunications joins Enterprise Radio to tell us more about the company and the telecommunications industry.

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