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Stephen V. Smith, Founder and President of WordSouth, a Content Marketing Company, serving the telecommunications and electric utility industries joins Enterprise Radio to discuss the importance of your business being ready for a health crisis.
Listen to interview with host Eric Dye & guest Stephen V. Smith discuss the following:
- In 2015, you experienced a significant health crisis. Why does this have the potential to be so devastating to a small business?
- Why can such a void be so devastating?
- Tell our listeners what happened to you in 2015, where you experienced a significant health crisis and how did this effect the business.
- So did your absence have a devastating effect on your company?
- How did that happen?
Summary: A Health crisis can hit anyone. To recap, if you want the business that you started to survive such an ordeal, start now by doing four things: 1) Develop your ideal business structure. 2) Move employees into critical leadership roles. 3) Empower these employees to do their jobs. And 4) Train your clients to lean on members of your team — instead of on you — for service.
Stephen V. Smith has been writing about people, business, politics, utilities and other mysteries for 25 years. An award-winning writer and photographer, Smith left the newspaper business and launched WordSouth on New Year’s Day 1996. The company focuses on serving the electric and telecommunications industries, helping clients tell their stories through a variety of channels. With the help of his wife and business partner Michele, Smith has built a team of professional writers, designers and project managers that brings a structured approach to developing and deploying content for WordSouth clients.
Website: www.wordsouth.com
Social Media Links:
Facebook: https://www.facebook.com/WordSouth
Twitter: @wordsouth
