Customer Service, eAustralia, Enterprise Radio, EPN News, Exclusive Interviews, Sales / Marketing, Social Media
Five customer service tips that will save customers and business owners thousands!
Julia Taine, Executive Director of Vent2Me, a marketing problem solver and mentor again joins Enterprise Radio. Julia shares customer service tips that will save customers and business owners thousands.
This episode of Enterprise Radio is in association with eAustralia, our Australian entrepreneurs & business owners.
- How has the world wide web and social media changed the way customers interact with businesses?
- How can business owners improve their customer service?
- There is a customer who wants to complain, what is the best way to go about it?
- Why does customer service matter?
- I’ve had a customer complain to me, what should I do?
Described as a mover and a shaker, Julia Taine sees a niche in an industry, and takes it, by making it her own. Julia started Vent2Me, because people she knew were struggling with their online presence and their digital strategies. Julia knew she could help these people, and so here she is today.
With a marketing and an educational background, Julia has a head for business, and a stubbornness to succeed. She brings these personal qualities to all of her clients, to make sure they succeed too.
An honest and transparent person. When you meet Julia, you meet the real thing. It is this transparency at all levels that her clients like best about her, and as such, most of her work comes from word-of-mouth referrals.
“Vent2Me is a part of me, it is important to me, just as your business is important to you. I understand that, wholeheartedly, and it is this personal service which makes me a better choice than those businesses who treat you like a number.” – Julia Taine, Executive Director Vent2Me
In an industry and environment which is growing so rapidly, it is the personal touches, and connections which make her clients feel valued, and important as a business owner.
And this growth is leading to speaking engagements and more educational opportunities. She is being recognised as a leader in her field, and someone people can rely on for answers, honesty and success.
Forget the norm. Be unforgettable.