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Why Should You Care About LMS User Experience?

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Is user experience a priority factor for you when looking to onboard a new LMS? If your response to this question is negative, this blog post is for you. It’s been quite a while that you’ve been neglecting the importance of LMS user experience compared to other factors like support services, learning capabilities and pricing structure. However, you must note that user experience is an extremely crucial aspect of owning a learning management system. You must be wondering why? Read on to find out! 

Why LMS user experience matters to your elearning team?

Your elearning team relies on LMS to develop, deploy and monitor online training activities. They not only need to create and upload training content online but also need to repurpose and modify existing content to cater to the evolving needs of the audience. In a similar way, a well-functioning LMS, which offers satisfactory user experience, is essential; else it will hinder the overall training process. However, there are times when LMS becomes a hindrance to online training instead of serving as a solid foundation for the L&D program. For instance, in the case of an overly complicated UI, mobile accessibility issues, or data migration examples, your team must first learn and tackle these problems before creating online courses.

Why LMS user experience matters to online learners?

Online learners and course providers are just like two sides of the same coin. When we talk about online learners and how beneficial LMS user experience is to them, we must keep in mind that users must be able to access the relevant online training materials in the first place. If we have an LMS which has a complicated UI and takes decades to understand its functioning, it becomes a hurdle and intervenes with the overall learning process. In such a case, most of the users’ time is spent on obtaining in-depth knowledge of the LMS platform, juggling through glitches, confusing navigation and a non-intuitive dashboard. All of these challenges contribute to poor retention, dissatisfaction and disinterest amongst users. Moreover, it must be noted that a good UX is not limited to only smart interfaces and enhanced look and feel, but it also means the application of intelligent business rules which simplify jobs and increase engagement and productivity. 

Why LMS user experience matters to your organisation’s L&D teams?

Often, the L&D teams in your organisation struggle to justify the ROI attained with respect to the developed plan. A clean and crisp UI is the link in between which will imply great acceptance amongst learners and space for program designers and developers to work on enhancing the training modules. As it is, users are able to bridge any gaps and carry out the operations with greater ease. Hence, instead of being an obstacle to the larger training environment, your LMS will be one of the factors involved in the upscaling and better employee productivity. 

The final word

Now that we’ve established how LMS user experience is critical for course providers, online learners, and organisation’s bottom line, it’s time you equip yourself with an LMS which is intuitive, useful and feature rich. Most LMS vendors offer free trials of LMS which give you an inside look into the platform, providing a fair idea as to how it will perform within your organisation and if it meets your users’ requirements. So, choose the best LMS based on user experience and enhance employee productivity today!

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