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eCommerce Radio, EPN News, Sales / Marketing, Technology

Using Data Beyond the Transaction to Create Exceptional Customer Experiences & Achieve Operational Excellence

Posted: May 12, 2020 at 5:29 pm   /   by   /   comments (0)

Jessica Thiele, Director of Marketing for VL OMNI, an integration platform partner for real-time, agile, and scalable iPaaS (Integration Platform-as-a-Service) data integration joins eCommerce Radio.

Listen to host Eric Dye & guests Jessica Thiele discuss the following:

  1. Provide us with an overview of VL OMNI and the iPaaS integration services you offer.
  2. Why is it important that growing merchants/businesses invest in future tech capabilities such as integration solutions?
  3. How can Merchants and businesses in general use their data beyond the transaction?
  4. Creating an exceptional customer experience has become the gold standard in almost every industry today. How does free-flowing data can help achieve complex goals like customer experience and headless commerce?
  5. Why channel visibility and operational intelligence are important for merchants and brands to achieve operational excellence?
  6. What issues can you run into when paying for ineffective or temporary integration solutions?
  7. What makes VL OMNI unique in its approach to data integration that is different from other integration solutions?

Jessica Thiele is the Director of Marketing for VL OMNI, a SaaS-based, serverless iPaaS (Integration Platform-as-a-Service) data integration solution specializing in strategic ecommerce and multichannel data automation that allows Merchants to achieve scalability and robustness while fulfilling on complex objectives like customer experience, diversified sales channels, and headless commerce.

A life-long enthusiast of providing solutions to complex solutions that stand the test of time, Jessica Thiele regularly applies a diverse background to provide creative, educational content to the Merchant community worldwide.


VL OMNI empowers the growth of merchants by strategically integrating their systems, channels, trading partners, and applications to allow data to move seamlessly through their infrastructure as they grow, expand, and accelerate their business.


Social Media Links:
Twitter: @VL_OMNI

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