Looking for a surefire way to guarantee the success of your international business and attract quality leads? Your company may be optimizing its online presence and contemplating opening branch offices abroad, however you’ve got many options to consider. Are you aware of the many efficient tools available to expand internationally? Especially for cash-strapped startups and SMBs, you have a wide array of methods you can tap into. In this article, we will cover a variety of ways to enhance your international business strategy for absolute success. Read on to learn more!
Using Virtual Numbers for Business
Communication is key for every business. There is no way you can run a business without convenient ways to communicate with customers and associates. Virtual numbers for business can revolutionize how you reach international locations and customers with ease, putting your brand above the competition. In this article, we’ll cover how virtual numbers for international business can achieve this by:
- Accommodating International Callers from around the World
- Establishing Virtual Office and Locations
- Optimizing the Process of Handling International Inbound Calls
- Accurately Representing Your Company with Outbound Calling
Accommodating International Callers from around the World
If you’re looking to reach international markets, you probably have a domestic phone number available for your business. While that works for domestic customers, international customers deal with the chore of having to dial out of their country. This can include taking on long-distance fees, and maybe even blockages based on their service network. For a successful international business, these circumstances simply don’t enable convenient, affordable communications.
Service providers, like United World Telecom, provide business phone numbers that can be a great solution to such problems. With the ability to access virtual numbers from around the world, it becomes simple to interact with international customers. This makes it affordable for you to communicate, while also making it easy for your customers.
Establishing Virtual Offices and Virtual Locations
One of the foremost trends in conducting international business is virtualization. With virtual offices and locations, tasks that require visiting a branch office in-person are instead done over the internet. This has led to vast efficiencies in the way that businesses interact with their pre-existing and potential customer base. Communication becomes easier, tasks are more easily managed, and customers’ needs are serviced accordingly.
Running a Virtual Office
Virtual offices accomplish all of the day-to-day operations of a normal office, using the internet and digital tools for automation. Project management software has enabled much higher functionality for remote teams handling day-to-day tasks. Such platforms include Slack, Trello, Teamwork, and more, enabling your business to assign and manage tasks. Virtual phone numbers bridge the communication gap of virtual locations, enabling both employees and customers to interact conveniently.
International Virtual Locations
Similarly, virtual locations take the place of branch offices in international locales. Instead of establishing a brick-and-mortar presence, which can be costly, virtual locations simulate all of the actions that a person would resolve in person. In lieu of face-to-face communication, using virtual numbers also bridges the digital divide. They offer a way to reach a company representative to:
- Resolve issues
- Complete transactions
- And much more
As a result, incorporating virtual numbers as part of your international business strategy is a wise move. They can help as you expand your international presence at a fraction of a branch office’s cost. This allows you to better utilize resources like time and budget towards other areas of the business.
Optimizing the Processing of Inbound Calls
Virtual numbers from qualified service providers offer more than just a way to get in touch with your business. In addition, virtual numbers can optimize the process of managing inbound calls through add-on services and functionalities. One example is by using the Advanced IVR/ PBX feature from United World Telecom. With it, you can provide a directory system that greets callers using an automated system. By using touch-tone commands or voice-operated directions, this feature enables callers to:
- Self-select through your company’s roster
- Find the information they need without human intervention
- Get in contact with specific departments as needed
Accurately Representing Your Company with Outbound Calling
Part of running an international business is taking the initiative and reaching new customers. However, with virtual numbers, your business needs to combine your service with “outbound calling.” Simply put, outbound calling enables your virtual number to appear on your call recipient’s caller ID. If you do not use this feature, a series of digits will appear on the recipient’s caller ID. This makes it less likely that the calls will be answered.
As you have learned, using virtual phone numbers is a sound strategy for your international business model. With their many time-saving features and customizations, your international business can grow in profitability and efficiency easily.
