Data breaches can not only damage the reputation of a business, but its bottom line too. In fact one study by the Ponemon Institute pegged the average cost of a data breach at about $4 million.Â
To make matters worse, incidences of data breaches and data loss events have been on the uptick over the last few years. That is why more and more companies are looking for ways that they can protect customer data – and you should too.
For business communication, it is important to go beyond email and use other digital tools like Echo chat that better replicate the experience of working in the office and remote work monitoring software for more efficient data collection and analysis.
According to Isaac Kohen, the founder of Teramind, employee monitoring is the key to improving data security. But what’s the best roadmap to implement it and protect your customer data? There are several key areas you need to know:
-
Identify and restrict the movement of data
Many cases of data breach are due to insider threats where employees actually transfer the data. To solve this problem it is necessary to identify when data is being moved, and restrict it – which is what employee monitoring software can do.
For example WorkExaminer’s features will enable you to use in-depth monitoring to track what suspicious employee are up to and restrict data transfers. It will ensure no data can be copied to removable media, or sent over the internet.
It should be noted that WorkExaminer’s employee and user activity monitoring software can track numerous channels of communication including email and instant messaging apps. In other words, any potential attempt to transfer data can be caught early.
-
Control access to sensitive data
Allowing all employees to access sensitive data is never a good idea. And in fact many incidences of accidental or malicious data breaches could be prevented if access to sensitive data was limited to specific employees in the first place.
That is why you should come up with smart rules for data access. The goal should be to only grant data access privileges to those who need them. While this won’t eliminate the threat of data breaches completely, it will significantly reduce its risk factor.
-
Provide forensics to understand flaws and prevent future problems
By tracking various types of data, employee monitoring can provide forensics that will allow you to understand flaws in your security protocols – and eliminate them. It can act both as a deterrent as well as potential evidence if a data breach should take place.
In the case of WorkExaminer, it can be used to find out everything about the recent and past activity of employees. That data can be used to understand what caused the data breach, and who was accountable.
The forensic evidence that WorkExaminer can provide is quite comprehensive. It includes keystroke recording, screen capture, online activity monitoring, file transfer tracking, and more. In short, everything you would need.
Do you see the importance of each of these key areas? All three a central to your roadmap and will help you to identify potential threats, prevent data loss, and react more effectively if it does take place.
At the end of the day the role that WorkExaminer can play in helping to protect customer data and prevent data breaches is a huge part of the puzzle. Its customizable features and easy approach to employee monitoring will let you bolster your data security.
Considering data loss events continue to become more and more prevalent, it is important that you take action sooner rather than later. The last thing that you want is to wait until it is too late, and end up having to face not only a monetary loss, but also a loss of reputation as well.
