Remote Work Is Here to Stay. Here’s How to Make It More Human
Dr. Diane Lennard, a professor of management communication at NYU Stern School of Business & the author of Coaching Models; Strategic Communication at Work; and Humanizing the Remote Experience through Leadership and Coaching joins Enterprise Radio.
This episode of Enterprise Radio is on association with the Author Channel.
Listen to host Eric Dye & guest Dr. Diane Lennard discuss the following:
- Can you tell us about your remote experiences that led you to write this book?
- You write that humanizing the remote experience involves meeting the innate human needs for connection: safety and comfort, understanding, and belonging. What are some of the warning signals that a particular need is not being met?
- What are some ways to effectively manage our energy, avoid cognitive overload, and prevent burnout when interacting virtually?
- What does taking a human-centered approach to the remote experience involve, and what are specific ways we can prioritize the human side of work, learning, and social interactions?
- As an educator and communication coach working remotely and in person, what are some of the differences between interacting in a 2-D environment and in person?
- How can we adapt our ways of interacting remotely to meet the human need for belonging?
Dr. Diane Lennard is a professor of management communication at NYU Stern School of Business and a communication coach for executives, teams, educators, and professionals. She has taught courses on strategic team communication and engaging audiences and served as the Director of Langone Education and as a faculty development consultant for Stern’s Center for Innovation in Teaching and Learning. She is the founder of Lennard & Company, a firm that provides communication coaching to educational institutions, corporations, and individuals who want to expand their communication abilities in diverse work settings. A leading expert in workplace communication, she is the author of Coaching Models: A Cultural Perspective, Strategic Communication at Work: The Impact Paradigm, and Humanizing the Remote Experience through Leadership and Coaching: Strategies for Better Virtual Connections (Routledge; September 2, 2022).
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