Newsletter subscribe


How online casinos reward loyal customers

Posted: October 16, 2020 at 11:58 am   /   by   /   comments (0)

Online casinos are known to reward loyal customers. A useful tool for keeping customers that also come with further benefits to the online casino and its members.

Photo by Aidan Howe from Pexels

We will go over some of these rewards that are given to loyal customers and what keeps them coming back and spending more.

Online Casino Loyalty Programs

One of the most lucrative ways for a casino to keep customers and have them spending more money is through online casino loyalty programs. There are actually so many of these programs that it can be hard to keep track of them all and which ones are the most rewarding.

The main idea here is that a loyal player will spend a lot of money at high roller sites like, making them worth many more casual players put together. Different tiers may be offered to different spending brackets and/or how frequently a player jumps into the online casino.

A lot of these casino programs will involve earning points or casino currency which can be spent or gambled with. Sometimes they can even be withdrawn for real money but this is less common. Bonuses are more often than not tied into playing more. The online casino wants to keep gamblers in the house and gambling more. This is an important aspect of the gambling incentive. 

Tiered Loyalty Program Systems

A game-changer in the online gambling loyalty system was the tiered loyalty program system.

These types of programs not only reward customers for being loyal they also make them seem loyal by belonging to a specific level of the program. A good example is the Silver tier member who spends double the amount than the Bronze tier member. The Gold tier member spends a significant amount more than the Silver tier member. 

In a way, this may come with the VIP feeling that patrons get when they visit a restaurant and the chef greets them by name or the American Express Gold card holder feels every time they swipe their card. It is more a feeling of status even though these tiers come with certain rewards like more money to gamble, more points to be made on every game, and sometimes free rounds.

A basic loyalty program can go something like this: bet $20 and earn $1 or bet $20 and earn 20 points that can be converted to $1. 

The tiered loyalty program takes things one step further. Often it can include the basic style loyalty program too: Spend a certain amount of money on bets in a certain amount of time and move to the next tier.

Often the next tier will have a more rewarding point system. Sometimes, it may require even more spending to get points than the previous tier.

Terms and Conditions

Always read the terms and conditions of a reward program carefully. They will often take you by surprise by unsuspecting means. 

A reward program, tier, or points can expire quicker than the customer may have expected and often without warning. Make sure you understand the online casinos program rules before committing to that next tier. 

Comments (0)

write a comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.