More than ever before, customers are using their mobile devices to view websites and online content without the need for a computer. While this can mean greater visibility for you, it can also be a major issue if your visitors are having problems viewing the content that you’ve made available to them. This is why a web application is necessary and why monitoring this application is critical for running a successful online-based business. Having high-quality mobile web performance can help in providing your customers with a more well-rounded experience.
Downtime
Sites go down from time to time, and the same can be said when it comes to scripts and applications. Unfortunately, it can be downright difficult to know if or when your page goes down to where it is no longer able to be viewed by the public. With the right monitoring tools, you can be aware of this downtime so that you are able to make repairs to it and get your site back up and running.
Security Threats
You’re not alone when it comes to security risks and threats. Hackers are becoming smarter to different technologies being used on the worldwide web, including mobile web-based applications. Because of this, your information as well as sensitive client data can be stolen in the event of a security breach. To prevent this from happening, you need app monitoring that will detect security risks and threats before sending alerts to you.
Customer Experience
The customer is king when it concerns the overall success of your online brand. If your mobile-based website is lacking in content or is difficult to view because of integration errors, you need to be made aware of this to improve the client’s experience. In doing so, you’ll be increasing traffic to the page each day and ensuring that your visitors are able to easily and quickly view all content that you have for them.
Design Performance
If you’ve spent a lot of money on your layout and design, you need to know if it’ll work on a mobile device. Many of your customers are going to view your site using their tablet or smartphone, so the design needs to be flexible enough to handle these major resolution changes. If need be, work with a designer who can make a more mobile-friendly layout for you and then test it using your monitoring services.
Script Errors
There are usually a wide variety of different scripts on a site that customers and visitors can use. From the email form to a login page, your customers need to be able to access information without script errors getting in the way of overall performance. Unfortunately, it can often be difficult or impossible for you to know if all scripts are performing properly on any given day. Monitoring is essential in bringing to light any errors that are found, which can make it easier than ever before to make repairs as necessary and get your site back up and running to the best of its ability.
