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Creating Jobs in America with Matt Zemon

Posted: March 2, 2012 at 3:51 pm   /   by   /   comments (0)

Creating Jobs in America with Matt Zemon

President & CEO, Matt Zemon who brings over 20 years of customer service, operations and billing experience to American Support joins Enterprise Radio.

Listen to host Eric Dye & guests Matt Zemon discuss the following:

  • Tell me a little bit about American Support and the types of clients you work with.
  • I see that for one of your clients (one of the top 5 cable companies in America) you have been their number one telesales for five years in a row—- good for you.  How is your business changing these days?
  • I see here you have grown incredibly fast over the last five years?  Why?
  • Now I understand that about half your staff works from home- why?
  •  Is being a democratic organization the main reason people choose to work for you?
  • So tell me about your employees- what kind of people choose to work with you?

Duration: 12:34

Matt Zemon brings over 20 years of customer service, operations and billing experience to American Support.  Zemon and his team helps clients grow their revenue & increase their subscriber base by focusing on making every one of their customer contacts count. American Support’s U.S.-based contact centers and home agents provide an alternative to offshore labor.

Mr. Zemon, who holds a B.A. from The Jepson School of Leadership Studies at the University of Richmond, is the Entrepreneur in Residence for the National Military Spouse Network, serves on the Board of the Raleigh Durham chapter of Entrepreneurs’ Organization (EO) and has been named one of the Triangle Business Journal’s 40 Under 40 winners.

American Support has been named one of the “Top 10 places in the cable industry to work” by CableFax magazine, one of the world’s “Most Democratic Organizations” by WorldBlu and has won a number of industry awards including recognition as the 49th fastest growing business products and services company in America by Inc. Magazine.


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