Civic Leader Gets a Valuable Lesson In Listening

Civic Leader Gets a Valuable Lesson In Listening

with Dr. Bill Lampton

Recently I spoke to the Rotary Club in Clemson, SC, at the invitation of a lifelong friend from my hometown of Columbia, MS, Dr. Jim Woods.

As a retired orthodontist, Jim enjoys using his newly created free time to serve as a volunteer for worthwhile organizations in his community. He told me that he learned something valuable about communication during my Rotary speech, which he applied with highly satisfactory results a few days later at another group’s planning session.

My Rotary speech focused on three essential steps for becoming a highly effective communicator:

1. Using clear language
2. Making the most of that unique instrument known as your voice
3. Listening intently and non-judgmentally.

A couple of days later, Jim called me tell me how my tips about listening had revolutionized his style as a moderator—and how rewarding the results were. Jim said, “Maybe you wonder if audience members ever follow the advice you give when you speak. Well, I can assure you that at least one person—me—tried what you recommended on Monday. And I guarantee, the change in the group’s response was so magical that I have overcome my tendency to do all the talking when I give a presentation. I’m going to remember, and act on, that advice you gave from Stephen Covey: “Seek first to understand, and then to be understood.”

Clearly, the lesson Jim learned about listening brought a permanent improvement in his communication. So put the power of listening to the test, as he did. The results will amaze you, and all those you lead.


[box_blue]Note: If you would like to listen to a podcast right away you can hear a sample by clicking on the “play” button on our podcasts page. If you would like to play your podcast later or take it on the road, you will first need to subscribe to and download the podcast using the subscription software on your computer, such as itunes. Then you will have to transfer the podcast file to your portable media device. We recommend the following subscription software for the best user experience:

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Scroll to Top