Small businesses come into the game at a disadvantage. As a small business, you need to do better than companies that often have millions of dollars available for marketing, research, manufacturing, and client communications. However, the good news is that if you’re willing to buckle down and look around a little, you may be able to find high-quality options at low cost. VoIP is one of those options. Here are a few ways a VoIP phone system could benefit your small business.
1. Lower Price
This is one of the biggest reasons people choose a VoIP; in fact, 85% of new Ooma Office customers say they switched to Ooma because of price. It’s true; when you choose a VoIP, you’re likely to save a lot of money every year.
If you currently utilize a landline PBX setup, you’re probably going to pay around $800-$1,000 per year per user for your landline. If you switch to Ooma Office, you’ll pay $239 per year, which is a savings of up to 76%. A small business with only 15 employees could save more than $11,000 every year with Ooma Office.
2. Workplace Connectivity
Connecting with your customers is an incredibly important thing for business. You want your employees to connect with customers as easily as possible, and one of the ways you can do that is by making sure your employees have access to phone services.
Landlines have a problem with workplace connectivity. After all, your employees can only utilize landlines when they’re sitting at their desks. Whether an employee is down the hall or on the other side of the planet, they can lose out on a connection.
Though cell phones make it easier for customers to reach employees, they’re not necessarily the best option. You either need to have your employees carry around a second work phone, which will inevitably lead to chaos, or use their personal phone for work, which is a major security concern.
A VoIP fixes this problem. With a VoIP, your employees can access their phone service either through a desk phone or through a smartphone app. That means employees can take their business with them or keep it in the office.
3. Ease of Use
You want to make sure your business makes things easy to use. That goes both for customers and for employees.
Landlines tend to make things more difficult for employees, as they require that employees stay in a specific location. Cell phones tend to make things more difficult for customers, as they typically don’t offer call transfers or a receptionist format.
This is one reason many people are looking toward VoIP options. A VoIP makes it easier for your employees to do their work, as they’re more connected to customers, and makes it easier for your customers to enjoy their experience, as they’re more catered to by your system.
4. General Features
There are some other features available through VoIP that can really maximize the way in which you use your phone service. As a small business, look out for these available features:Â
- Toll-free number
- Virtual Receptionist for automated call routing
- Conference bridge
- Call blocking
- Voicemail audio sent to email
- Main business number
- Unique number for each user
- Electronic fax
- Ring groups
Choosing the Best VoIP
The good news is that there are many VoIP options available on the market. However, the bad news is that there are also many low-quality VoIP options. Many people choose to look toward experts to help them find the best VoIP. PC Magazine’s Business Choice Awards has named Ooma Office the #1 VoIP service for seven years running, judged on a variety of factors. Getting a great VoIP doesn’t have to be difficult, and Ooma Office showcases exactly how easy it can be.
