Anoop Gala, the Senior Vice President of New Markets and Head of Financial & Technology Services at Infinite Computer Solutions joins Enterprise Radio. Anoop brings over 30 years of experience in scaling global IT, consulting, and fintech ecosystems.
This episode of Enterprise Radio is in association with the Fintech Channel.
In the banking and financial industry today, we are witnessing a profound transformation driven by technology. In today’s podcast interview, Anoop Gala, Senior Vice President and Head of Financial & Technology Services at Infinite Computer Solutions, will explore how artificial intelligence is a major player in this field, rapidly evolving from a supporting tool into the central operating layer of modern banking.
Anoop will discuss how leading financial institutions are leveraging AI to monitor transactions, detect fraud, manage compliance, and assess risk with remarkable precision—effectively making AI the control system for many core banking operations. He will also examine how regulators are beginning to establish governance frameworks for AI, signaling that its role in financial services is moving beyond experimentation and becoming a foundational component of the industry.
The conversation will also focus on the transformation of cross-border payments as the industry moves toward real-time, always-on settlement. Anoop will highlight innovations such as linked QR payment systems between countries like Singapore and Cambodia, which enable instant cross-border transactions and demonstrate how payment infrastructure is being rebuilt for a faster, more connected global economy.
At the same time, AI is reshaping the economics of financial crime, making sophisticated attacks accessible to a much broader range of threat actors. Anoop will discuss emerging risks including vishing, deepfake impersonation, AI-generated phishing campaigns, romance scams, and fraudulent customer support schemes. Anoop will share his perspective on how financial institutions can balance innovation with security as they modernize their systems and prepare for the next generation of digital banking and payments.
Listen to interview with host Eric Dye & guest Anoop Gala discuss the following:
- Can you talk about your role at Infinite and what the Banking/Finance Sector at Infinite does for its banking and fintech customers?
- Many banks are still operating on decades-old infrastructure. What are the biggest obstacles preventing modernization, and how can financial institutions modernize without disrupting the services customers rely on every day?
- AI is being positioned as a key enabler of simplification and modernization. Where do you see AI delivering the most immediate value in banking, and where do you think the industry is at risk of overestimating its capabilities? What are the downsides?
- Banks face a constant tension between innovation and regulation. How can financial institutions move faster, experiment more, and adopt a ‘fail-fast’ mindset while still maintaining compliance and managing risk?
- If you were advising a bank CEO today, what would be the first modernization initiative you would prioritize over the next 12 to 24 months, and why would that create the greatest impact for customers and the business?
Anoop Gala is the Senior Vice President – New Markets and Head of Financial & Technology Services at Infinite Computer Solutions, bringing over 30 years of experience in scaling global IT, consulting, and fintech ecosystem. A strategic architect of multi-billion-dollar business units, he is recognized for his “leadership duality”—combining entrepreneurial agility with enterprise discipline. He excels at managing complex, multi-regional P&L functions with a record of delivering high-margin growth across the Americas, Europe, MEA, and Asia-Pacific.
A specialist in transitioning service-led organizations into platform-centric ecosystems, Anoop leverages deep domain expertise across Banking, Financial Services, Fintech, Retail/CPG, Healthcare, Telecom, and Manufacturing to deliver digital-first strategies for Fortune 500 clients. He is a trusted advisor to Boards and Private Equity investors, focusing on M&A, post-merger integrations, and maximizing shareholder value. Formerly an Executive Vice President at Orion Innovation and Global Business Head of Banking & Financial Services at SLK, he holds an MBA from the University of Chicago Booth School of Business and a Bachelor of Engineering from the University of Mumbai.
Website: https://www.infinite.com
Social Media Links:
Instagram: linkedin.com/company/infinite-computer-solutions
Linkedin: instagram.com/infinite_computer_solutions
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