December 10th didn’t go down the way that everyone had hoped. Instead, fans are calling for their money back. When Cyberpunk 2077 dropped, many thought that this was going to be a glorious night of gaming after the action role-playing video game was released for Microsoft Windows, Playstation 4 and 5, and Xbox One.
While the game did drop, numerous bugs were accompanied. It’s been over a week and fans are furious with how the game is running. The company behind the video game has pledged to fix the bugs and crashes. For players that are extremely upset, he is offering a chance for them to get a refund on top of an apology. As of this week, PlayStation has joined the party, announcing their platform will give full refunds that want to return Cyberpunk 2077. Take a look at how this has all unfolded in just a week.
Full refunds
These refunds have been flying like instant withdrawals at casinos. Due to bugs and crashes, Sony’s PlayStation Store is offering full refunds to those who have bought the game, which hovers around $60.00 on digital download. In their statement, the company said that PlayStation strives to give its customers a high level of satisfaction. After Sony talked to the developers and publishers of Cyberpunk 2077, Sony felt the best move was to offer full refunds through the PlayStation store at this time.
Those who have bought the game can visit the PlayStation website to get a full refund. The game has also been removed from the PlayStation store “until further notice” according to the statement, which was posted on Twitter.
A huge letdown
Earlier this Monday, Marcin Iwinski of CD Projekt Red, the Warsaw-based developer, said in a statement that the company was sorry for not showing the game running on base models of last-generation consoles before it was released. That eliminated the opportunity for gamers to make informed purchasing decisions. He also said that gamers could receive a full refund if they chose. Next week, there will be a set of updates, followed by larger updates scheduled for January and February, but will that be enough to keep their fan base?
CD Projekt Red has not responded to the news about PlayStation though. When USA Today tried to reach out and receive a comment, the developers did not return their request. Sony’s move raises significant questions to the reputation of CD Projekt Red, who is rumored to now be in discussions about making another installment to “The Witcher Series.”
On Twitter, Mat Piscatella, executive director of games for the research firm The PD Group, described the game’s issues as “significant.” It will be interesting to see how this plays out for its overall retail value. Could the price be lowered just after one week? We have never seen a game this hyped receive so much flack after one week of going live. What do you think will happen?
