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Paul Faust, President of RingBoost, the nation’s largest marketplace for custom phone numbers for businesses joins Enterprise Radio.
Listen to host Eric Dye & guest Paul Faust discuss the following:
- Why has there been less emphasis on phone calls for businesses in recent years, and why do you think that’s changing?
- I’ve heard you consider phone numbers to be an integral part of a brand – why do you think that? What are the advantages and disadvantages of voice calls compared to web forms, email and online chat?
- If labor is often a business owner’s greatest expense, isn’t endorsing a labor-heavy practice counterintuitive?
- How can a business drive more voice calls? What are the different types of phone numbers and how do you know what kind is best for your business?
- What are some of the ways to effectively monitor and measure voice communications? What are some of the signs you look for to see if it’s effective or if you need to refine your processes?
Tip: Voice communications are the most efficient way to build strong, brand-building relationships with prospects and customers. They convert to revenue at 10-15x the rate of web leads and have the potential to increase revenue by 300% or more, because of the ability for people to be empathetic, share expertise, and guide the conversation in an authentic way.
Paul Faust is President and co-Founder at RingBoost, the nation’s largest marketplace for custom phone numbers specializing in local, toll-free, vanity, easy-dial, tracking numbers, and exhausted area codes.
A recognized industry leader, Paul organized the first summit for phone number providers in 2010 and has been a featured speaker at many telecom conferences, most recently at the Somos Toll-Free User Summit. He is also active in the legal marketing industry and was inducted to the PILMMA Hall of Fame in 2017.
Paul has been featured in NPR’s marketplace, the Wall Street Journal, The New York Times, and many small business podcasts. Paul had a guest appearance on the TV show The Office as Cool Guy Paul, a role he inspired.
Website: www.ringboost.com
Social Media Links:
Facebook: facebook.com/ringboost
Twitter: @RingBoost
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