From freight manager to crowdsourcing the final mile
Marshall Hughes, CEO and Founder of Passel a crowdsourced service to help omnichannel retailers gain more sales by providing cheaper and more convenient same-day home deliveries for their online orders joins Enterprise Radio.
Listen to interview with host Eric Dye & guest Marshall Hughes discuss the following:
- Where did the idea of Passel come from?
- Was it scary leaving a full-time job to start your own business?
- Please can you explain how Passel operates?
- Do you believe Passel will increase retail sales?
- Are people quite responsive to collecting parcels to make some extra money?
- What are your thoughts on the contingent workforce like Passel, do you believe this is the way of the future?
I help make things happen. I worked my way from sales and customer service, to be Chief Operating Officer of Myfreight, helping the business grow from a small broker, with only a handful of staff, to Australia’s premier freight management company.
As a leader among my employees, I was the first person they came to when needing help. Rather than giving them the answer right away, I asked them how they may fix it. And, if their solution was one that might work, we would give it a go.
People describe me as honest, creative, organised and balanced. I am a lateral thinker who has a knack for finding solutions to problems others don’t tend to think of.
I was integral to the creation and development of Myfreight, which quickly became the leading freight management platform in Australia. With Myfreight I added a new string to my bow, that of “product owner” in an agile, cloud based, software development project.
Now, with 25 years’ business experience, I am embarking on a new adventure:
Passel – a crowdsourced service to help retailers gain more sales by providing cheaper and more convenient same-day home deliveries.
Tomorrow I see myself leading world-changing projects, and teams of people helping me make stronger economies, communities and companies.