From freight manager to crowdsourcing the final mile

Marshall Hughes, CEO and Founder of Passel a crowdsourced service to help omnichannel retailers gain more sales by providing cheaper and more convenient same-day home deliveries for their online orders joins Enterprise Radio.

Listen to interview with host Eric Dye & guest Marshall Hughes discuss the following:

Where did the idea of Passel come from?
Was it scary leaving a full-time job to start your own business?
Please can you explain how Passel operates?
Do you believe Passel will increase retail sales?
Are people quite responsive to collecting parcels to make some extra money?
What are your thoughts on the contingent workforce like Passel, do you believe this is the way of the future?

I help make things happen. I worked my way from sales and customer service, to be Chief Operating Officer of Myfreight, helping the business grow from a small broker, with only a handful of staff, to Australia’s premier freight management company.

As a leader among my employees, I was the first person they came to when needing help. Rather than giving them the answer right away, I asked them how they may fix it. And, if their solution was one that might work, we would give it a go.

People describe me as honest, creative, organised and balanced. I am a lateral thinker who has a knack for finding solutions to problems others don’t tend to think of.

I was integral to the creation and development of Myfreight, which quickly became the leading freight management platform in Australia. With Myfreight I added a new string to my bow, that of “product owner” in an agile, cloud based, software development project.

Now, with 25 years’ business experience, I am embarking on a new adventure:

Passel – a crowdsourced service to help retailers gain more sales by providing cheaper and more convenient same-day home deliveries.

Tomorrow I see myself leading world-changing projects, and teams of people helping me make stronger economies, communities and companies.