Coffee Franchise Founder Discusses New Book and Advice for Entrepreneurs & Leaders on How to Grow

Mike McFall

Mike McFall the Co-Founder and Co-CEO of BIGGBY® COFFEE, the U.S.’ third largest coffee franchise, and author of the Inc. Original book, Grind and newly released 2nd book, Grow: Take Your Business From Chaos to Calm joins Enterprise Radio.

This episode of Enterprise Radio is on association with the Franchising & Author Channels.

Listento hostEric Dye & guest Mike McFalldiscuss the following:

  1. Could you start with what led you to write the book at this time?
  2. How can cultivating a work environment that encourages people to thrive move businesses from chaos to long-term sustainability?
  3. Could you share some insights on the skills, strategies, and behaviors you view as required for entrepreneurs to become effective leaders who achieve their own benchmarks of success?
  4. Why is it a metric of success in a sustainable business model for the leader to become irrelevant, and the business thrives?
  5. What do you consider to be the most powerful productivity hack in corporate America since the microprocessor? (Answer: to be a nurturing, supportive, and loving environment)
  6. Why do leaders need to build their own self-awareness to meet the organization where it needs to be met and how do you recommend they do that?
  7. You focus much of your writing and advice on the importance of trust and relationships. Could you share why you consider trust to be the baseline for healthy relationships and how to make progress in relationships to improve trust?

Mike McFall is the co-founder and co-CEO of BIGGBY® COFFEE, one of the fastest-growing coffee franchises in the United States. Despite not having an MBA or being a workaholic, McFall has built his career through hard work and real-world experience. He prioritizes people and purpose over business jargon and fancy presentations, and his pragmatic solutions are forged from this philosophy. McFall understands that people are the most important ingredient to any successful enterprise, and he helps employers create a purpose-driven business that will transform the world and improve people’s lives. McFall is the author of Grind (2019) and Grow (2023), the first two books in a three book series, which offer practical advice for entrepreneurs looking to turn their business concepts into successful ventures. He is also a Public Speaker, and teaches a class on entrepreneurialism at The University of Michigan Center of Entrepreneurship. In his free time, McFall plays and coaches hockey and has a Moonshot to one day own the Detroit Red Wings.


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