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EPN News, Speech Coaching Radio

Calling With Uncommon Courtesy | Dr. Bill Lampton

Posted: June 30, 2012 at 8:08 am   /   by   /   comments (0)

Calling With Uncommon Courtesy
with Dr. Bill Lampton

There are 6 billion cell phone subscribers scattered around the world. Yet judging by what we see and hear in both business and social settings, only a small percentage of those subscribers use their phones without offending other people.

Stated more positively, you will become a caller respected for your uncommon courtesy by following at a minimum five rather simple steps:

1. Limit your listening audience to one person.

2. Respect the other person’s convenience, not yours.

3. Remember, it’s a phone, not a megaphone.

4. Mention the caller’s name when you answer.

5. Tell only part of your story on your voice message.

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