Peter Swimm, owner of Toilville, which guides small and midsize organizations in implementing AI and conversational systems without losing the value of human judgment joins Enterprise Radio.
Listen to host Eric Dye & guest Peter Swimm discuss the following:
- In one sentence, where is AI a bubble, and where is it a balance sheet?
- What’s the last workflow you automated that saved real minutes per seat, not “vibes”?
- If the model vanished tomorrow, what data moat would still protect you?
- What is your gross margin at 10x usage if token prices double overnight?
- If your model drifted at 2 a.m., who gets paged and what’s the rollback?
Peter L. Swimm is a conversational AI technologist and founder of Toilville LLC, a multidisciplinary agency dedicated to transforming businesses into conversational AI powerhouses.
From kicking off the chatbot resurgence with the creation of the Botkit open-source chatbot for work and web platforms like Slack, Microsoft Teams, and Cisco Webex to building complicated SaaS tooling like Microsoft Copilot Studio and LivePerson’s Conversational Cloud, and finally helping folks build fantastic conversational AI agents for commerce giants like Walmart, Lowes, and Rabobank, Peter has played a key role in assisting companies to scale, achieve successful exits, and foster inclusive, diverse communities.
Passionate about leveraging technology to enhance human expertise, Peter is committed to creating AI solutions that prioritize context, institutional knowledge, and human connection.
Based outside Seattle, Washington, Peter also enjoys producing and making experimental music when not coparenting a very precocious daughter who loves her books.
Website: https://www.toilville.com
Social Media Links:
Linkedin: https://www.linkedin.com/in/peterswimm
Instagram: https://www.instagram.com/peterswimm
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