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Tag: leadership effectiveness
Carol Heady

Five Habits of Effective Coaching

Posted: April 3, 2015 at 4:10 pm   /   Business Consultants, Coaching, Customer Service, Enterprise Radio, EPN News, Exclusive Interviews

Carol Heady, the President & Founder of Learning and Performance Solutions, a consulting practice specializing in customer service training, consulting, and leadership development programs again joins Enterprise Radio to discuss habits of effective coaching.

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The importance of internal customer service with Carol Heady

Posted: April 5, 2014 at 8:00 pm   /   Customer Service, Enterprise Radio, EPN News, Exclusive Interviews

Carol Heady, the president of Learning and Performance Solutions, a consulting practice specializing in customer service training, consulting, and leadership development programs joins Enterprise Radio to discuss the importance of internal customer service.

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Customer service excellence with Learning and Performance Solutions

Posted: December 20, 2012 at 4:43 pm   /   Enterprise Radio, EPN News, Exclusive Interviews

Carol Heady, the president of Learning and Performance Solutions, a consulting practice specializing in customer service excellence and leadership effectiveness joins Enterprise Radio.

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