Tag: leadership effectiveness

Five Habits of Effective Coaching
Posted: April 3, 2015 at 4:10 pm / Business Consultants, Coaching, Customer Service, Enterprise Radio, EPN News, Exclusive Interviews
Carol Heady, the President & Founder of Learning and Performance Solutions, a consulting practice specializing in customer service training, consulting, and leadership development programs again joins Enterprise Radio to discuss habits of effective coaching.

The importance of internal customer service with Carol Heady
Posted: April 5, 2014 at 8:00 pm / Customer Service, Enterprise Radio, EPN News, Exclusive Interviews
Carol Heady, the president of Learning and Performance Solutions, a consulting practice specializing in customer service training, consulting, and leadership development programs joins Enterprise Radio to discuss the importance of internal customer service.

Customer service excellence with Learning and Performance Solutions
Carol Heady, the president of Learning and Performance Solutions, a consulting practice specializing in customer service excellence and leadership effectiveness joins Enterprise Radio.