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Tag: Customer Service

6 Ways to Provide Superior Customer Services in 2021

Posted: January 11, 2021 at 7:12 am   /   Blog

Providing exceptional customer services has significant benefits, especially in the current competitive business environment.

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Proven Customer Service Lessons That Will Make Your Business Successful

Posted: October 28, 2020 at 4:49 pm   /   Authors, Customer Service, Enterprise Radio, EPN News, Health Care Industry

Dr. Timothy Johnston, Founder and Owner of Norge Dental Center, a premier dental office and recipient of numerous customer service awards joins Enterprise Radio.

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4 Things You Should Do Every Day as a Small Business Owner

Posted: March 30, 2020 at 5:30 pm   /   Blog

Being a small business owner can be stressful, especially if you don’t have a plan in place and instead just try to go with the flow.

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5 Best Omni-channel Customer Service Tips

Posted: February 27, 2020 at 6:51 am   /   Blog

Omni-channel customer support is one of the most useful and trendy methods that you can use to keep up with your customers’ expectations.

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The importance of prioritizing customer service in the digital age

Posted: July 24, 2019 at 8:17 pm   /   Customer Service, Enterprise Radio, EPN News, Financial

Lindsey Hanson, head of Customer Success at Practifi, a cloud- based business management platform powering growing financial advice firms around the world joins Enterprise Radio.

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Outsourcing Customer Service

Posted: November 8, 2018 at 7:21 pm   /   Customer Service, eCommerce Radio, EPN News, Sales / Marketing

Amit Sood, Chief Technology Officer and Head of Product at Simplr, that provides e-commerce companies with top-notch, U.S.-based customer service that’s scalable and affordable joins eCommerce Radio.

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Cindy Novotny: One of the Top 25 Most Extraordinary Minds in Sales & Marketing

Posted: May 5, 2018 at 4:05 pm   /   Enterprise Radio, EPN News, Leadership, Sales / Marketing

Cindy Novotny, the original founder of Master Connection Associates who is an internationally renowned leader in sales, leadership and customer service joins Enterprise Radio.

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Common Ecommerce Customer Complaints (and How to Avoid Them)

Posted: March 10, 2018 at 2:38 pm   /   Blog

When customers love the things you do, they’ll tell anyone who asks how great you are. When they hate things you do, they’ll tell everyone—without being asked. Online consumers’ grievances tend to revolve around many of the same issues, regardless of the product.

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Five Processes That Every Successful Company is Doing

Posted: December 21, 2017 at 7:43 am   /   Blog

Every successful company knows that its success is not guaranteed. That is why every successful company needs to work hard, and needs to keep working hard, every single day. They need to strive for success because if they don’t their competitors will leave them behind.

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The 5 Key Secrets to Having a Great Meeting

Posted: November 14, 2017 at 8:43 pm   /   Authors, Enterprise Radio, EPN News, Leadership

Dr. Rick Brinkman, a leadership and communications expert & the author of his newest book is Dealing With Meetings You Can’t Stand: Meet Less and Do More joins Enterprise Radio to discuss the 5 key secrets to having a great meeting. 

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Software: The Helping Hand of Modern Business

Posted: September 26, 2017 at 4:50 pm   /   Blog

Software is the unseen helping hand behind the scenes of modern business. Without the right suite of tools, most businesses wouldn’t function for long.

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Customer service, word of mouth advertising and relationship marketing

Posted: August 6, 2017 at 4:09 pm   /   Customer Service, eAustralia, Enterprise Radio, EPN News, Exclusive Interviews, Sales / Marketing

Community Solutions Strategist and Professional Speaker Desley Cowley again joins Enterprise Radio with special guest Lee Cummins to provide tips on customer service, word of mouth advertising and relationship marketing.

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3 Areas of Business Where You Should Get Back to Basics Today

Posted: January 12, 2017 at 10:34 am   /   Blog

If you’re like most busy entrepreneurs around the globe, you spend quite a bit of time each year looking at ways to improve your venture, however, while this is time well spent, it also pays to, at least annually, stop and take stock of where things are in your business.

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How to protect yourself from cyber breaches

Posted: December 16, 2016 at 2:43 pm   /   Cyber Security, Enterprise Radio, EPN News, Exclusive Interviews

Dale Cooper, President of Xact Communications, a leading provider in business telecommunications & named one of the best entrepreneurial companies in America again joins Enterprise Radio to discuss how to protect yourself from cyber breaches.

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Xact Communications with focus on the customer experience

Posted: October 18, 2016 at 5:38 pm   /   Customer Service, Enterprise Radio, EPN News, Exclusive Interviews

Dale Cooper, President of Xact Communications, a leading provider in business telecommunications joins Enterprise Radio to tell us more about the company and the telecommunications industry.

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