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Search: customer retention

How to Improve Customer Retention for Your Online Business

Posted: January 8, 2020 at 7:00 am   /   Blog

No matter how strong your marketing strategies are, the success of your business depends on how good you are at retaining existing customers.

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CRM: Why It’s Called “Customer King”?

Posted: December 3, 2018 at 2:35 pm   /   Blog

What is CRM? What does CRM mean for business and why is it necessary? In a few minutes, you’ll understand the importance of CRM and will more likely use the strategy to increase business efficiency and profit.  Managing a company is challenging because every decision will affect the business and employees. Customer Relationship Management is […]

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Customer Loyalty Redefined

Posted: November 18, 2015 at 10:50 am   /   Customer Service, Enterprise Radio, EPN News, Exclusive Interviews

Freeman Lewin, who is the 24 year old CEO of Gimmee Jimmy’s Cookies, a company that specializes in fresh baked, custom cookies and corporate gift giving programs joins Enterprise Radio. Freeman is also an expert on customer loyalty and customer retention.

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The strategic importance of leveraging your customer service group to really understanding your customer

Posted: May 31, 2015 at 6:23 pm   /   Customer Service, Enterprise Radio, EPN News, Exclusive Interviews, Sales / Marketing

Lou Altman, CEO and Lead Trainer at Next Level that provides strategic training with the purpose of customer service redemption for those companies that are really serious about providing exceptional customer care joins Enterprise Radio.

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Three Tips to Enhance Your Customer’s Experience

Posted: March 14, 2015 at 6:13 pm   /   Blog

The satisfaction levels of your customers are at the heart of your business. For too long, businesses ignored customer experience as they simply got by on being the only service-provider in the area.

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Adam Boalt

LiveAnswer, the better answer for customer service phone support or answering service

Posted: August 23, 2014 at 12:33 pm   /   Customer Service, Enterprise Radio, EPN News, Exclusive Interviews, Start Up Companies

Adam Boalt, Founder and CEO of LiveAnswer – the 24/7 voice of small business that provides a cost-effective, 24/7 business support solution by modernizing the antiquated, expensive call center model with a faster, easier set-up and proof of value joins Enterprise Radio.

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Understanding Brand Marketing in 2021-22: Helpful Tips For New Brands

Posted: December 3, 2021 at 2:41 pm   /   Blog

The one constant when it comes to a business is that everything is ever-changing. Consumers are constantly changing their minds and being influenced by cultural, social, and personal factors throughout everyday life. 

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What Factors Separate a Kick-SaaS Content Marketing Strategy from a Ho-Hum Approach?

Posted: June 26, 2021 at 9:49 am   /   Blog

The reasons to create a killer SaaS content marketing strategy are gripping. Content marketing is cost-effective, and it produces a higher ROI than traditional means of marketing.

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When Should You Resort To Paid Marketing at a B2B Startup

Posted: May 3, 2021 at 2:22 pm   /   Blog

If you run a B2B startup, you’re familiar with the challenges that come with it from what decision to make to what action to take. 

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Local SEO for Large Enterprises – Check Out Here

Posted: March 5, 2021 at 3:20 pm   /   Blog

It’s not true that large enterprises don’t need to do local SEO to attract more customers. In 2021, where more people are coming only and searching for local services, it’s an opportunity for large enterprises also.

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Marketing Tips to Maximize Your Business Profits

Posted: February 2, 2021 at 8:42 am   /   Blog

Running a business in this competitive world is not easy. In this article, we will tell you a few tips about how to make a profit in business with the help of marketing tools.

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The Importance Of Cutting-Edge Technology In The Hotel Industry

Posted: October 3, 2020 at 2:21 pm   /   Blog

Technology has always been the cornerstone of any successful industry, and the hotel industry is no different in that small hotels or large hotel chains and resorts benefit from technology often described as cutting edge.

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4 Tips From John Lincoln to Improve Business Margins

Posted: June 20, 2020 at 11:15 am   /   Blog

Although you might do almost everything right in your business, you could still struggle to scale it up because of low margins. However, you may not even know the reason why your margins are low. 

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How an AI-powered CRM will be able to Score the best Leads for Sales

Posted: June 15, 2020 at 5:46 pm   /   Blog

For any business to thrive and become successful, it is essential to have excellent Customer Relation Management. As companies are becoming more and more dependent on technology, automated CRMs are getting more relevant.

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Why Travel Agencies Should Invest in Outbound Calling Software

Posted: March 13, 2020 at 5:28 pm   /   Blog

Expand your reach and gain clients for your travel agency from across the world with an outbound calling software.

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