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Search: customer retention

How to Improve Customer Retention for Your Online Business

Posted: January 8, 2020 at 7:00 am   /   Blog

No matter how strong your marketing strategies are, the success of your business depends on how good you are at retaining existing customers.

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CRM: Why It’s Called “Customer King”?

Posted: December 3, 2018 at 2:35 pm   /   Blog

What is CRM? What does CRM mean for business and why is it necessary? In a few minutes, you’ll understand the importance of CRM and will more likely use the strategy to increase business efficiency and profit.  Managing a company is challenging because every decision will affect the business and employees. Customer Relationship Management is […]

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Customer Loyalty Redefined

Posted: November 18, 2015 at 10:50 am   /   Customer Service, Enterprise Radio, EPN News, Exclusive Interviews

Freeman Lewin, who is the 24 year old CEO of Gimmee Jimmy’s Cookies, a company that specializes in fresh baked, custom cookies and corporate gift giving programs joins Enterprise Radio. Freeman is also an expert on customer loyalty and customer retention.

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The strategic importance of leveraging your customer service group to really understanding your customer

Posted: May 31, 2015 at 6:23 pm   /   Customer Service, Enterprise Radio, EPN News, Exclusive Interviews, Sales / Marketing

Lou Altman, CEO and Lead Trainer at Next Level that provides strategic training with the purpose of customer service redemption for those companies that are really serious about providing exceptional customer care joins Enterprise Radio.

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Three Tips to Enhance Your Customer’s Experience

Posted: March 14, 2015 at 6:13 pm   /   Blog

The satisfaction levels of your customers are at the heart of your business. For too long, businesses ignored customer experience as they simply got by on being the only service-provider in the area.

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Adam Boalt

LiveAnswer, the better answer for customer service phone support or answering service

Posted: August 23, 2014 at 12:33 pm   /   Customer Service, Enterprise Radio, EPN News, Exclusive Interviews, Start Up Companies

Adam Boalt, Founder and CEO of LiveAnswer – the 24/7 voice of small business that provides a cost-effective, 24/7 business support solution by modernizing the antiquated, expensive call center model with a faster, easier set-up and proof of value joins Enterprise Radio.

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4 Tips From John Lincoln to Improve Business Margins

Posted: June 20, 2020 at 11:15 am   /   Blog

Although you might do almost everything right in your business, you could still struggle to scale it up because of low margins. However, you may not even know the reason why your margins are low. 

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How an AI-powered CRM will be able to Score the best Leads for Sales

Posted: June 15, 2020 at 5:46 pm   /   Blog

For any business to thrive and become successful, it is essential to have excellent Customer Relation Management. As companies are becoming more and more dependent on technology, automated CRMs are getting more relevant.

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Why Travel Agencies Should Invest in Outbound Calling Software

Posted: March 13, 2020 at 5:28 pm   /   Blog

Expand your reach and gain clients for your travel agency from across the world with an outbound calling software.

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5 Subscription Box Predictions For 2020

Posted: February 15, 2020 at 8:13 am   /   Blog

Over recent years, the subscription box industry has absolutely exploded in popularity, setting a trend that doesn’t look likely to change any time soon.

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5 Essential Elements of E-commerce Websites

Posted: September 7, 2019 at 1:03 pm   /   Blog

Running an e-commerce website is a smart way to profit, reason being many people across the world looking to online sales instead of physical retailers.

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All eyes on you – effective marketing techniques for optometrists

Posted: June 17, 2019 at 10:19 am   /   Blog

Attracting new business and retaining customers is something all businesses need to do. In the optometry business especially, those with a savvy marketing plan are more likely to be successful.

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NetBase: A Look at Social Listening and Its Importance in Brand Development

Posted: May 15, 2019 at 3:43 pm   /   Blog

Social listening refers to the technique of monitoring various digital conversations in order to understand the opinion of consumers regarding a brand or an industry.

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Top 5 Most Used Social Media Apps And Why Are They Important For Your Brand

Posted: June 23, 2018 at 2:28 pm   /   Blog

Social media has become one of the most powerful digital marketing tools over the past few years. It provides amazing benefits and allows you to reach millions of customers all over the world.

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Developing Your Assets: Are You Using the Best Development Company for Your Needs?

Posted: June 15, 2018 at 2:03 pm   /   Blog

As more and more people embrace smartphones, the number of consumers online continues to increase exponentially. Unlike the desktops and laptops, the average smartphone user has said goodbye to the traditional browser, and hello to mobile apps.

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