Shipping internationally can enable even the smallest business to expand its market and reach, as well as its revenue and profits. While there are certainly some obstacles and challenges that will need to be met, shipping to the rest of Europe, to the USA, and even to destinations further afield can help greatly increase your business results. Ensure you use a reliable and reputable delivery service, as well as equally reliable packaging, and offer options like tracking, alternative delivery speeds, and prices in local currencies to further help ensure the success of your global delivery business.
Options And Value
While they don’t like to be too overwhelmed, customers love to be given options. If you dictate when and where a parcel will be delivered, it is likely to put at least some of your potential customers off. Offer standard and express delivery, and try to offer weekend and timed deliveries for those with challenging weekday schedules.
Assurances And Reliability
Global commerce has become more popular thanks to the Internet, but there are still some that are wary of using overseas businesses. Offer assurances, provide testimonials of other customers from similar markets, and always ensure that you follow up on your promises and make amends if there are delays.
Tracking And Updates
As well as being given a beneficial range of options, customers also love to know exactly where their parcels are at, and when they should expect to receive them. Offer tracking services so that your buyers have access to this information and more. Not only will your buyers benefit, but you will receive fewer calls and emails chasing up parcels.
Effective And Reliable Packaging
As well as using a reliable delivery service like TNT Direct to ensure that you, in turn, provide reliable deliveries, you should ensure that the physical aspects of delivery are effective and reliable as well. A flimsy envelope is unlikely to last a lengthy journey, and it certainly won’t protect the items inside. Invest in good quality packaging materials, buy in bulk to save money, and listen to the packaging feedback that you receive.
Local Currencies And Holidays
Many buyers do not mind making acquisition from overseas companies, but they still enjoy convenience and ease. Provide prices in local currencies if you are expanding into local markets, and don’t forget to include bank holidays when calculating different schedules – different countries have different holidays, so a bank holiday in the UK may not be a bank holiday in the US and vice versa.
