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Tag: Loyalty

The 5 Core Values That All Great Leaders Have

Posted: January 9, 2018 at 11:06 am   /   Authors, Enterprise Radio, EPN News, Leadership

Shawn Vij an accomplished business leader with over 25 years of industry and consulting experience & author of his new book Moral Fiber: Awakening Corporate Consciousness joins Enterprise Radio.

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The Wallet Allocation Rule: Winning the Battle for Share

Posted: April 18, 2015 at 12:03 pm   /   Authors, Customer Service, Enterprise Radio, EPN News, Exclusive Interviews

Timothy Keiningham the co-author of The Wallet Allocation Rule and the Global Chief Strategy Officer at Ipsos Loyalty, a professional services firm dedicated exclusively to customer experience, satisfaction, and loyalty joins Enterprise Radio.

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Three Tips to Enhance Your Customer’s Experience

Posted: March 14, 2015 at 6:13 pm   /   Blog

The satisfaction levels of your customers are at the heart of your business. For too long, businesses ignored customer experience as they simply got by on being the only service-provider in the area.

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