Cindy Novotny, the original founder of Master Connection Associates who is an internationally renowned leader in sales, leadership and customer service joins Enterprise Radio.
When customers love the things you do, they’ll tell anyone who asks how great you are. When they hate things you do, they’ll tell everyone—without being asked. Online consumers’ grievances tend to revolve around many of the same issues, regardless of the product.
If you’re like most busy entrepreneurs around the globe, you spend quite a bit of time each year looking at ways to improve your venture, however, while this is time well spent, it also pays to, at least annually, stop and take stock of where things are in your business.
Dale Cooper, President of Xact Communications, a leading provider in business telecommunications & named one of the best entrepreneurial companies in America again joins Enterprise Radio to discuss how to protect yourself from cyber breaches.
Dale Cooper, President of Xact Communications, a leading provider in business telecommunications joins Enterprise Radio to tell us more about the company and the telecommunications industry.
Angie Stocklin, the COO and Co-Founder of One Click that is an innovative e-tailer that sells eyewear across the Readers.com, Sunglass Warehouse, and felix + iris brands. joins eCommerce Radio.
Art Coombs, the President and CEO of KomBea Corporation that provides software solution for call center operations allowing them to be more efficient, secure and profitable joins Enterprise Radio.
Susanne Jones, Hearing Instrument Specialist and Customer Support Specialist at HealthyHearing.com, a website that provides information to consumers about hearing loss and hearing aids joins Entrepreneurial Fit Radio to discuss online reviews for small businesses.
Chandra Gupta, Director of a short-term rental site, WorldEscape.com that is designed for anyone who is tired of costly hotels, extra expenses, high-priced mini-bars and inflexible check-in and check-out times joins Enterprise Radio.
The strategic importance of leveraging your customer service group to really understanding your customer
Lou Altman, CEO and Lead Trainer at Next Level that provides strategic training with the purpose of customer service redemption for those companies that are really serious about providing exceptional customer care joins Enterprise Radio.