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Tag: Customer Service

Cindy Novotny: One of the Top 25 Most Extraordinary Minds in Sales & Marketing

Posted: May 5, 2018 at 4:05 pm   /   Enterprise Radio, EPN News, Leadership, Sales / Marketing

Cindy Novotny, the original founder of Master Connection Associates who is an internationally renowned leader in sales, leadership and customer service joins Enterprise Radio.

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Common Ecommerce Customer Complaints (and How to Avoid Them)

Posted: March 10, 2018 at 2:38 pm   /   Blog

When customers love the things you do, they’ll tell anyone who asks how great you are. When they hate things you do, they’ll tell everyone—without being asked. Online consumers’ grievances tend to revolve around many of the same issues, regardless of the product.

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Five Processes That Every Successful Company is Doing

Posted: December 21, 2017 at 7:43 am   /   Blog

Every successful company knows that its success is not guaranteed. That is why every successful company needs to work hard, and needs to keep working hard, every single day. They need to strive for success because if they don’t their competitors will leave them behind.

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The 5 Key Secrets to Having a Great Meeting

Posted: November 14, 2017 at 8:43 pm   /   Authors, Enterprise Radio, EPN News, Leadership

Dr. Rick Brinkman, a leadership and communications expert & the author of his newest book is Dealing With Meetings You Can’t Stand: Meet Less and Do More joins Enterprise Radio to discuss the 5 key secrets to having a great meeting. 

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Software: The Helping Hand of Modern Business

Posted: September 26, 2017 at 4:50 pm   /   Blog

Software is the unseen helping hand behind the scenes of modern business. Without the right suite of tools, most businesses wouldn’t function for long.

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Customer service, word of mouth advertising and relationship marketing

Posted: August 6, 2017 at 4:09 pm   /   Customer Service, eAustralia, Enterprise Radio, EPN News, Exclusive Interviews, Sales / Marketing

Community Solutions Strategist and Professional Speaker Desley Cowley again joins Enterprise Radio with special guest Lee Cummins to provide tips on customer service, word of mouth advertising and relationship marketing.

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