The question on every business owner’s mind is how to lower your bottom line. Multi-carrier shipping software is a simple solution to do just that. Following are 5 ways this technology will improve your business, keep you competitive, and help you expand.
Reduces Labor
Using a parcel shipping software allows you to save time and labor by managing all shipments, regardless of carriers, from one platform. For a small business or a large one this is essential in reducing the time spent on labeling and tracking packages. One platform to monitor frees up yourself and your employees to focus on other areas of your company and utilizes their talents more efficiently. Not only will you be reducing busy work for your employee, you will be freeing them up to work on what they love. Your employees will better utilize their time and their overall satisfaction with the job will improve.
Reduces Expenses
This automatically reduces the expenses in labor but it also reduces expenses in other ways. By being able to track a package, regardless of mode of transportation or carrier, gives you peace of mind that if a package is lost you will know by whom and at what point in its journey. Using a logistics software will allow you to project costs more effectively. In addition, it will increase your conversion rates and improve your customer satisfaction.
Improves Customer Service
96% of consumers (3,000 polled ages 18 through 65 from UK, US, France, Germany, Spain and the Netherlands) said they would shop again with a retailer following a positive delivery experience. A positive delivery experience that incorporates shipment tracking, personalized options, comparable rates, and return policies all play into the customer’s conversion rate and brand loyalty.
High Tech Equals Lower Costs
Technology investments help businesses compete effectively. A multi-carrier shipping software helps streamline operations, utilizes employees more effectively, and allows you to broaden your market internationally. The software does the work for you securing international shipping without additional work or worry on your part. Have you been considering taking your company global? Choosing the right multi carrier shipping software that reduces expenses is an important step before tackling the international market.
Sets You Apart from The Competition
As a company you have to ensure that shipments arrive on time and at a low price. This is an aspect that you have to resource out. Learning how to effectively use multi-carrier shipping software gives you management abilities over an aspect of your company that has traditionally been outside of your control. This software allows you to manage parcel shipping, improving performance and customer satisfaction. If you fail to manage shipments correctly you will lose product and customers. Businesses who stay ahead of the competition know that this step in the customer experience is essential to their overall success and bottom line.
There are many components that go into lowering your business’s bottom line. Ensuring timely delivery, lowering costs to customers, improving customer service, staying ahead of the competition, and utilizing your employees are all essential. Multi-carrier shipping software meets all of these needs and more. It’s not just about the bottom line, it’s about meeting and exceeding the needs of your customers.
