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Communicating with your clients

Posted: October 31, 2016 at 7:09 am   /   by   /   comments (0)

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Tim Hoopmann the CEO and founder of Cornerstone, a bookkeeping business that specialises in streamlining the bookkeeping for SMBs through cloud service again joins Enterprise Radio to discuss communicating with your clients.

Listen to interview with host Eric Dye & guest Tim Hoopmann discuss the following:

  • What are your main channels of communicating with your clients?
  • Why did you opt to move from individual emails to generic emails?
  • Did the change from Outlook to HelpScout have a significant impact on your clients?
  • In a previous podcast you mentioned that measuring productivity is quite important. How do you measure whether communication is effective?
  • What advice would you give to new start-up businesses regarding the best way to communicate with their clients?

Tim Hoopmann is the CEO and founder of Cornerstone, a bookkeeping business specialising in cloud services. Following his years of experience as a consultant and business owner, Tim is now passionate about helping other businesses make the transition to being fully digitised to allow for greater freedom and work/life balance for business owners and employees alike.

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Website: www.cornerstone-group.com.au

Follow Cornerstone:
Facebook: www.facebook.com/CSGBookkeeping
Twitter: @streamlineyour

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