Barb Gibson interviews briefly mediation expert and intercultural coach. Susanne is an experienced conflict manager, mediator and intercultural coach.
Dr. Bill Lampton of Speech Coaching Radio shares suggestions on how to speak effectively for Radio/TV interviews.
Barb Gibson interviews briefly Ranse Howell, of the Centre for Effective Dispute Resolution (CEDR). CEDR is an independent, non-profit organisation with a mission to cut the cost of conflict and create choice and capability in dispute prevention and resolution.