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Calling With Uncommon Courtesy
with Dr. Bill Lampton
There are 6 billion cell phone subscribers scattered around the world. Yet judging by what we see and hear in both business and social settings, only a small percentage of those subscribers use their phones without offending other people.
Stated more positively, you will become a caller respected for your uncommon courtesy by following at a minimum five rather simple steps:
1. Limit your listening audience to one person.
2. Respect the other person’s convenience, not yours.
3. Remember, it’s a phone, not a megaphone.
4. Mention the caller’s name when you answer.
5. Tell only part of your story on your voice message.
Links: ChampionshipCommunication.com
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